Dutchcustoms.nl for information on practical matters
Check Dutchcustoms.nl for questions about practical matters, such as what you can buy online, what you can bring to or from abroad and what the import tariffs are.
Information for businesses
Information for businesses dealing with Customs is available at Customs for business. The site of the National Customs Helpdesk covers automated declaration and other processes. It is also possiible for businesses to contact the Customs Administration of the Netherlands by phone.
Contact via social media
Customs can be reached via Instagram, LinkedIn, Facebook and Twitter. Aks your question in English and we're happy to be of service.
Contact the Customs Information Line
0800 0143 (free of charge), Monday to Friday from 8 a.m. to 5 p.m.
Call this number if you have any questions on customs matters. For example, online purchases, buying souvenirs abroad and import tariffs. We cannot tell you where your package is. Ask your postal or courier company.
If you are calling from abroad, call: +31 45 574 30 31.
Contact press and media
Maarten Molenbeek (Spokesperson)
06 50 03 70 85
me.molenbeek@douane.nl
Pieter ten Broeke (Press Officer)
06 11 96 08 29
p.ten.broeke@douane.nl
Marije Kuiper (Press Officer)
06 25 69 28 00
me.kuiper@douane.nl